We use Australia Post for our deliveries.
SHIPPING COST WITHIN AUSTRALIA
For order up to $100 we charge a standard shipping rate of $10 with option for Express Post for $15.
For orders over $100 we charge a standard shipping rate of $15 with option for Express Post for $20.
All orders shipped to an Australian address.
ORDERS OUTSIDE AUSTRALIA
We can ship internationally outside of Australia, shipping cost is based on weight and will be priced accordingly. As a guide only, for a 500g parcel, Economy Airmail is approx.
- Zone 1: NZ = $15
- Zone 2: Asia Pacific = $18
- Zone 3: US & Canada = $20
- Zone 4: UK & Europe = $26
- Zone 5: Rest of the World = $31
Please contact us at email@example.com with the items you want and shipping location for an obligation-free quote on shipping cost and delivery timeframe.
All products are shipped from Sydney, NSW.
Stocked items are dispatched within 2-3 business days after receipt of payment.
Please allow 2-7 days from dispatch for your items to arrive.
Due to extended COVID-19 lockdowns and high parcel volumes, guests may experience delivery delays. Our delivery partner Australia Post is working hard to ensure you receive your items as quickly as possible. Please allow an extra 5 days before contacting us.
TRACKING YOUR ORDER
Items delivered within Australia are given a unique code that tracks the parcel while in transit. You can use this to follow the progress of your delivery at austpost.com.au.
Pickup option is not available.
INCORRECT OR MISSING ITEM
If you have received an incorrect product item or there is an item missing, please email us immediately at firstname.lastname@example.org.
If you have not received your delivery within the expected timeframe and the tracking information has not provided status update, please contact us so we can get in touch with the delivery provider and investigate further.